Hammamet Garden Resort and Spa

Entertainment: The entertainment team is highly regarded, offering a variety of activities for both adults and children. Guests appreciate the effort to include everyone in events, making their stay enjoyable with synchronized choreography and daily shows.

The only redeeming feature of this hotel is the staff they go out of their way to help you and make you comfortable. That is what the star is for. Other than that I have nothing positive to say about this hotel. I booked it through Love Holiday and it was advertised as a 4 star hotel. This is not the case. I would say it's barely a 2 star. The hotel is very dated, barely lit. Everything about it is dark and dingy. Our room overlooked the main reception area, which was very noisy. The room we were given was one which had not been updated, and bared no resemblance to the one advertised on Love Holidays. Yhe tpilet wpuldnt flush properly. The beds were rock hard, bedding stained, furnishing very dated. There was one single electrical socket in the room. The all inclusive drinks were very limited. The pools weren't clean and the water slides were out of use, which was probably a good things as the looked like they should have been condemned. WiFi would not work in the rooms, we had to go into reception or sit in the corridor outside our room to get a signal. The gaming area and pool table had all seen much better days. The deciding factor in my decision to leave after 1 night was down to inappropriate comments made towards my by an inebriated guest who thought it was okay to be suggestive in front of my two children. As a single parent traveling with my sons for the first time I felt Vulnerable When raised with love Holidays I was advised to raise it with redeption and provide a description. I did and was told that there were a lot of handball teams in due to a tournament and they would be gone in a couple of days then I wouldn't need to worry. I was not prepared to do that, so found alternative accommodation at Sentido Phenicia Hotel and checked out within 12 hours of checking in. I have supplied some photos but honestly, they don't look as bad as it actually was.

Our review has been based on our entire stay. Firstly start with the good the entertainment boys WOW you all work so hard and made sure you had the whole crowd involved and everyday worked long days. Secondly the amazing 3 day spa treatments we booked they couldn’t have done a better job for the price. The cleaners and staff work so hard but sadly for us the one thing that has let the place down is the food area the tables were filthy and thankfully I took antibacterial wipes to clean our area each time. Flies everywhere due to the hygiene of the food area in doors and out. Food was all inclusive and I’ve had worse so can’t complain. And the alcohol did the job.